Categories
User Research

Usability Lab Observers Note-taking Guide

A simple, printable, note-taking guide for observation room facilitators and stakeholders who are collaboratively posting insights onto a wall.

Categories
User Research UX

UX Labs in London. Spaces for usability testing and user research

Prices, facilities and locations for UX labs in London. Spaces to hire for your own user research, creativity workshops, interaction design and usability testing.

Categories
User Research

Dalai Lama, User Researcher

Know when to stay silent during user research activities to elicit the most valuable insights.

Categories
Usability User Research

User Research Labs: designing, building and managing

Detailed notes from from two talks at the Government Digital Service (GDS) User Research Meet-up.

Categories
User Research

Building a user-first culture

A fun day taking senior marketing and developers off-site to an interaction lab.

Categories
Interaction Design Usability User Research

Mr Tappy: review of a mobile device usability test recording sled

Mr Tappy is a highly extensible recording sled for mobile devices that can be used to capture your users as they interact naturally with devices, sites, software and the world.

Categories
User Research

The Researcher is Present

A graphic and article about the innate ability of our unconscious mind to create bias, assumptions and profiling with people

Categories
User Research

User Acceptance Testing

Two projects, two teams, two meters apart, two very different approaches.

Categories
User Research

City Interaction Lab

Categories
User Research

Red Route Usability Prioritisation Flowchart

A decision tree for ranking and triaging usability issues by likely severity and impact on user and business goals