A simple, cheap and engaging game to build empathy for people with diverse needs, especially those with cognitive and/or dexterity issues.
Tag: People
UX is a team sport. People > Process > Projects. Successful user experience work is underpinned by empathy for real users, your colleagues and clients.
Gerry McGovern on understanding the organisation’s culture and its potential for resisting change
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Dalai Lama, User Researcher
Know when to stay silent during user research activities to elicit the most valuable insights.
Insights for effective project leadership and collaboration. Four months of youth development treks with Raleigh International.
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Building a user-first culture
A fun day taking senior marketing and developers off-site to an interaction lab.
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We create political suck
Red Gate Software reminds us that everyone in our projects is just trying to do good work
Successful Digital Transformation is underpinned by effective collaboration with management, stakeholders and customers (reality).
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User Centred Government, Notes
My favourite nuggets from Leisa Reichelt’s talk at HCID Open Day 2014, organised by City Interaction Lab.
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A risk with Lean Iteration and MVP
As soon as we build something, we all tend to move increasingly from inquiry mode to advocacy mode at the very time where the former is needed and the latter can blind us. Bill Aulet
It takes management time to save employees time and managers are simply not prepared to make that sacrifice.