Inclusive UX Research, Information Architecture, Content Engineering

Category: Talks and Workshops

Content and resources from UX talks and workshops I’ve given.

I also co-organise The Research Thing and curate events with UXPA (UK).

Working with content structure — a primer

Content Designer's remixing content attributes. — Content Designer's from DWP prioritising and reusing pieces of content structure to create a new design.

Structured content — slides and worksheets from a session with 70 Content Designers at the Department of Work and Pensions (DWP).

Tags Content Engineering, Content Models, Content Strategy, Information Architecture, OOUX

Talks and Workshops

Leveraging OOUX, a discussion with Content Strategists

The OOUX panellists at Content Strategy Seattle

A panel discussion looking at Object-Oriented UX at Content Strategy Seattle.

Tags Content Engineering, Content Strategy, Information Architecture, OOUX

Talks and Workshops

Adventures in UX architecture

A talk for students and alumni of the MSc in Human-Centred Systems at the Centre for Human-Computer Interaction Design.

Tags Government Digital Service, Information Architecture

Talks and Workshops

What is OOUX?

Object-Oriented User Experience (OOUX) building blocks — OOUX — the building blocks of user-centred and durable 'thing' based information architecture.

A talk with Sony PlayStation outlining what OOUX is, where it fits in information architecture practice and how to execute it.

Tags Content Engineering, Content Strategy, Information Architecture, OOUX

Talks and Workshops

Machine-Enabled Noun Foraging for OOUX

OOUX Happy Hour Machine Noun Foraging — Machine-enabled noun foraging at OOUX Happy Hour

A talk at OOUX Happy Hour about machine-enabled noun foraging and extraction to set up proto-objects for use in the ORCA process.

Tags Content Audit, Content Engineering, Content Models, OOUX

Talks and Workshops

User research with older populations

An older person with dementia in a paired content review exercise — A participant in his late-70s in a workshop reviewing print and web content. During secondary telephone recruitment screening, we learned that he lived with some hearing loss. Consequently, it was even more important that we designed the session with small group sizes and a dedicated location free of distractions like background noise and chatter. These factors helped his attention stay focussed on content analysis and insights, rather than on the conversation itself.

Slides from talks with Babylon Health, NHS England and the DHSC about age, ageing and applied practical tips for user research with older populations.

Tags Inclusive Design, Usability Testing, User Research, User-Centred Design

Talks and Workshops

What is Information Architecture?

A talk with JustEat exploring and defining information, content and data through the lenses of taxonomy, ontology and choreography in digital experience design.