Categories
Talks and Workshops

User research with older populations

Slides from talks with Babylon Health, NHS England and the DHSC about age, ageing and applied practical tips for user research with older populations.

Categories
Resources

User-centred design examples

100+ good, bad and ugly user-centred design examples. A gallery curated in the real world and the social web.

Categories
Featured Article Resources

Contextual Inquiry — 8 typical patterns and issues

8 common patterns, behaviours and issues seen during a contextual inquiry, with a focus on for enterprise software services and culture.

Categories
Resources

Older People Digital Design Guidelines

Guideline heuristics for creating accessible digital content, interfaces and services for people who are older.

Categories
Featured Article Resources

Empathy balloons — a game for inclusive design

A simple, cheap and engaging game to build empathy for people with diverse needs, especially those with cognitive and/or dexterity issues.

Categories
Resources

Dementia Digital Design Guidelines

Guideline heuristics for creating accessible digital content, interfaces and services for people living with dementia, including Alzheimer’s disease.

Categories
Resources

UX Labs in London. Spaces for usability testing and user research

Prices, facilities and locations for UX labs in London. Spaces to hire for your own user research, creativity workshops, interaction design and usability testing.

Categories
Articles

Tribalism vs. Collaboration and Change

Gerry McGovern on understanding the organisation’s culture and its potential for resisting change

Categories
User Research

Dalai Lama, User Researcher

Know when to stay silent during user research activities to elicit the most valuable insights.

Categories
Talks and Workshops

User Research Labs: designing, building and managing

Detailed notes from from two talks at the Government Digital Service (GDS) User Research Meet-up.