Slides from talks with Babylon Health, NHS England and the DHSC about age, ageing and applied practical tips for user research with older populations.
Tag: User-Centred Design
User-centred design (UCD) is an iterative research and design process which focuses on the people and their needs in each phase of the design process.
In UCD, design teams involve users throughout the design process via a variety of research and design techniques, to create highly usable and accessible products for them.
User-centred design examples
100+ good, bad and ugly user-centred design examples. A gallery curated in the real world and the social web.
8 common patterns, behaviours and issues seen during a contextual inquiry, with a focus on for enterprise software services and culture.
Guideline heuristics for creating accessible digital content, interfaces and services for people who are older.
A simple, cheap and engaging game to build empathy for people with diverse needs, especially those with cognitive and/or dexterity issues.
Dementia Digital Design Guidelines
Guideline heuristics for creating accessible digital content, interfaces and services for people living with dementia, including Alzheimer’s disease.
Prices, facilities and locations for UX labs in London. Spaces to hire for your own user research, creativity workshops, interaction design and usability testing.
Gerry McGovern on understanding the organisation’s culture and its potential for resisting change
Dalai Lama, User Researcher
Know when to stay silent during user research activities to elicit the most valuable insights.
Detailed notes from from two talks at the Government Digital Service (GDS) User Research Meet-up.