Slides from talks with Babylon Health, NHS England and the DHSC about age, ageing and applied practical tips for user research with older populations.
The Standardised Usability Percentile Rank Questionnaire (SUPR-Q) — primer and reflections for this single, quantitative, measure of user experience.
8 common patterns, behaviours and issues seen during a contextual inquiry, with a focus on for enterprise software services and culture.
Guideline heuristics for creating accessible digital content, interfaces and services for people who are older.
Participant recruitment agencies for user research and user testing.
A simple, printable, note-taking guide for observation room facilitators and stakeholders who are collaboratively posting insights onto a wall.
Guideline heuristics for creating accessible digital content, interfaces and services for people living with dementia, including Alzheimer’s disease.
Prices, facilities and locations for UX labs in London. Spaces to hire for your own user research, creativity workshops, interaction design and usability testing.
Detailed notes from from two talks at the Government Digital Service (GDS) User Research Meet-up.
Mr Tappy is a highly extensible recording sled for mobile devices that can be used to capture your users as they interact naturally with devices, sites, software and the world.