Categories
Talks and Workshops

User research with older populations

Slides from talks with Babylon Health, NHS England and the DHSC about age, ageing and applied practical tips for user research with older populations.

Categories
Articles

The SUPR-Q: primer and reflections

The Standardised Usability Percentile Rank Questionnaire (SUPR-Q) — primer and reflections for this single, quantitative, measure of user experience.

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Featured Article Resources

Contextual Inquiry — 8 typical patterns and issues

8 common patterns, behaviours and issues seen during a contextual inquiry, with a focus on for enterprise software services and culture.

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Resources

Older People Digital Design Guidelines

Guideline heuristics for creating accessible digital content, interfaces and services for people who are older.

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Resources

A list of user research recruitment agencies

Participant recruitment agencies for user research and user testing.

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Resources

Usability Lab Observers Note-taking Guide

A simple, printable, note-taking guide for observation room facilitators and stakeholders who are collaboratively posting insights onto a wall.

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Resources

Dementia Digital Design Guidelines

Guideline heuristics for creating accessible digital content, interfaces and services for people living with dementia, including Alzheimer’s disease.

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Resources

UX Labs in London. Spaces for usability testing and user research

Prices, facilities and locations for UX labs in London. Spaces to hire for your own user research, creativity workshops, interaction design and usability testing.

Categories
Talks and Workshops

User Research Labs: designing, building and managing

Detailed notes from from two talks at the Government Digital Service (GDS) User Research Meet-up.

Categories
Articles

Mr Tappy: review of a mobile device usability test recording sled

Mr Tappy is a highly extensible recording sled for mobile devices that can be used to capture your users as they interact naturally with devices, sites, software and the world.