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How to explain structured content?

6 practical tips and tactics for explaining structured content, both for modelling, design and development.

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Benefits of OOUX (Object-Oriented UX)

19 benefits of OOUX for the user-centred and mental model-based information architecture of data-rich products, services and systems.

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User research with older people — practical tips and guidelines

How ageing affects us, why it’s important and actionable tips for running inclusive user research with older people.

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The SUPR-Q: primer and reflections

The Standardised Usability Percentile Rank Questionnaire (SUPR-Q) — primer and reflections for this single, quantitative, measure of user experience.

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Tribalism vs. Collaboration and Change

Gerry McGovern on understanding the organisation’s culture and its potential for resisting change

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Cost of reviewing web content

Thoughts on the scale, financial cost and ramifications for content strategy.

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Collaborative UX projects. Lessons from Youth Leadership Treks

Insights for effective project leadership and collaboration. Four months of youth development treks with Raleigh International.

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Rationalising page size and web performance

An excellent way to rationalise page size and its implications for web performance

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Web Performance: the environmental costs

Poor web performance harms both the user experience and the environment; an interesting metric to consider and to measure!

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We create political suck

Red Gate Software reminds us that everyone in our projects is just trying to do good work