Category: Articles

Articles about UX.

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Unlocking Accessibility: Information Architects share their approach to digital accessibility and design with people with disabilities

Empathy balloons, a game which creates understanding in inclusive design

A cross-post from the Accessibility In Government blog.

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How information architects are helping to build GOV.UK’s future

Rik Williams, Becky Ashley and Sally Creasey — GDS Information Architects.

A cross-post from the Inside GOV.UK blog.

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How to explain structured content?

A structured content colour-coded prototype — via Gabriela Ospina at an event I curated with UXPA (UK).

6 practical tips and tactics for explaining structured content, both for modelling, design and development.

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Benefits of OOUX (Object-Oriented UX)

OOUX, with ORCA, sits at the centre of the 'double diamond'. After discovery, but before — and informing — detailed interaction design. Havana Nguyen.

19 benefits of OOUX for the user-centred and mental model-based information architecture of data-rich products, services and systems.

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User research with older people — practical tips and guidelines

A person in their 80s using a web service on a smartphone during contextual user research.

How ageing affects us, why it’s important and actionable tips for running inclusive user research with older people.

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The SUPR-Q: primer and reflections

A SUPR-Q percentage rank curve. Alzheimer's Society's website has a better user experience than 93.7% of sites in the database in Q2 2019.

The Standardised Usability Percentile Rank Questionnaire (SUPR-Q) — primer and reflections for this single, quantitative, measure of user experience.

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Tribalism vs. Collaboration and Change

Dolphin department vs. Shark Corp.

Gerry McGovern on understanding the organisation’s culture and its potential for resisting change

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Cost of reviewing web content

Auditing content reveals the true cost of web content.

Thoughts on the scale, financial cost and ramifications for content strategy.

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Collaborative UX projects. Lessons from Youth Leadership Treks

Alpha 1, Day 2: the team was still in its forming stage. 280km later, on the flanks of a volcano in central Nicaragua, they had transitioned into a high performing trekking *machine*.

Insights for effective project leadership and collaboration. Four months of youth development treks with Raleigh International.

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Rationalising page size and web performance

As much code as Doom, for a fraction of the fun.

An excellent way to rationalise page size and its implications for web performance