Categories
User Research UX

The SUPR-Q: primer and reflections

The Standardised Usability Percentile Rank Questionnaire (SUPR-Q) — primer and reflections for this single, quantitative, measure of user experience.

Categories
Collaboration User Research

Contextual Inquiry — 8 typical patterns and issues

8 common patterns, behaviours and issues seen during a contextual inquiry, with a focus on for enterprise software services and culture.

Categories
User Research

A list of user research recruitment agencies

Participant recruitment agencies for user research and user testing.

Categories
User Research

Usability Lab Observers Note-taking Guide

A simple, printable, note-taking guide for observation room facilitators and stakeholders who are collaboratively posting insights onto a wall.

Categories
User Research UX

UX Labs in London. Spaces for usability testing and user research

Prices, facilities and locations for UX labs in London. Spaces to hire for your own user research, creativity workshops, interaction design and usability testing.

Categories
User Research

Dalai Lama, User Researcher

When you talk, you are only repeating what you already know. But if you listen, you may learn something new. Sage advice from His Holiness. Know when to stay silent during user research activities to elicit the most valuable insights.

Categories
User Research

User Research Labs: designing, building and managing

Detailed notes from from two talks at the Government Digital Service (GDS) User Research Meet-up.

Categories
User Research

Building a user-first culture

A fun day taking senior marketing and developers off-site to an interaction lab.

Categories
User Research

Mr Tappy: review of a mobile device usability test recording sled

Mr Tappy is a highly extensible recording sled for mobile devices that can be used to capture your users as they interact naturally with devices, sites, software and the world.

Categories
User Research

The Researcher is Present