User Research, Information Architecture, Content Strategy, Collaboration
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8 common patterns, behaviours and issues seen during a contextual inquiry, with a focus on for enterprise software services and culture.
A simple list of recruitment agencies for finding participants for UX research.
A simple, printable, note-taking guide for observation room facilitators and stakeholders who are collaboratively posting insights onto a wall.
Prices, facilities and locations for UX labs in London. Spaces to hire for your own user research, creativity workshops, interaction design and usability testing.
When you talk, you are only repeating what you already know. But if you listen, you may learn something new.
Sage advice from His Holiness. Know when to stay silent during user research activities to elicit the most valuable insights.
Detailed notes from from two talks at the Government Digital Service (GDS) User Research Meet-up.
A fun day taking senior marketing and developers off-site to an interaction lab.
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My favourite nuggets from Leisa Reichelt’s talk at HCID Open Day 2014, organised by City Interaction Lab.
