Categories
Usability User Research

User Research Labs: designing, building and managing

Detailed notes from from two talks at the Government Digital Service (GDS) User Research Meet-up.

Categories
User Research

User Centred Government, Notes

My favourite nuggets from Leisa Reichelt’s talk at HCID Open Day 2014, organised by City Interaction Lab.

Categories
User Research

User research is a team sport

Lana Gibson speaking truth at Agile Content London

Categories
UX

Francis Maude on designing services around the user

All hail user-centred design and the death of silo’d information architecture in the public sector!

Categories
Content Strategy

Banning general content page templates

An elegant design solution for governing exponential growth of junk content.

Categories
Content Strategy Information Architecture

User-centred design: the irreducible core

GDS team on looking for the irreducible core in content and information