User Research

User Acceptance Testing

Two projects, two teams, two meters apart, two very different approaches.

Enterprise IT project User Acceptance Testing (UAT) should really be called “User Amelioration Training”


Two teams, two desks, two projects. Yet, an enormous gulf in design practice.

By Rik Williams

I write about how to collaborate to design simple, usable and inclusive information experiences that make the lives of customers easier. Read more in Categories and Tags.