This inventory of UX labs in London will help you find spaces for off-site moderated user research so that you can spend more time getting valuable customer insights and less time setting up logistics.
Read User Research Labs: designing, building and managing if you’re thinking of bringing user research facilities in-house.
List of UX labs in London
Labs by day hire rate for their most basic usability lab package. Cheapest first.
UX Labs (14)
- City Interaction Lab
- 1 Usability Lab, 1 Control Room and 1 Observation / Focus Room.
- £550 (ex.) ; £660 (inc.) per day
- Farringdon
- 020 7040 3087
- [email protected]
- Rik’s take: Recently updated lab. Consultancy services available.
- Test Partners
- 1 Usability Lab, 1 Observation Room, 1 Reception/break out area.
- £600 (ex.) ; £720 (inc.) per day
- Mansion House
- 020 8102 9500
- [email protected]
- Dialect Labs
- 1 Usability Lab, 1 Observation Room, 1 Reception/Break-out.
- £700 (ex.) ; £840 (inc.) per day
- Old Street / Shoreditch High Street
- 020 8050 5161
- [email protected]
- Rik’s take: Great people, space, pricing, location. Homely interior design. Catering available.
- conceptsLab
- 2 Usability Labs and 2 Observation Rooms.
- £700 (ex.) ; £840 (inc.) per day
- King’s Cross
- 020 7240 3388
- [email protected]
- Part of System Concepts.
- Rik’s take: New, highly configurable, corporate style labs and research spaces. Maintain a database of research participants with accessiblity needs.
- Box UK
- 1 Usability Lab, 1 Observation Room.
- £750 (ex.) ; £900 (inc.) per day
- Piccadilly Circus
- 020 7439 1900
- [email protected]
- Fluent Studios
- 1 Usability Lab and 1 Observation Room.
- £795 (ex.) ; £954 (inc.) per day
- Farringdon
- 020 7250 0163
- [email protected]
- Serco ExperienceLab Studios
- 1 Focus Room / Lounge, 1 Research Lab and 1 Usability Lab.
- £800 (ex.) ; £960 (inc.) per day
- London Bridge
- 020 7421 6499
- [email protected]
- Rik’s take: Brand new, flexible, research spaces. High-end recording and remote observation technology. Optimised for workshops, ideation and usability testing.
- Holborn Focus
- 2 research studios (with optional Lab configuration).
- £800 (ex.) ; £960 (inc.) per day
- Holborn
- 020 7490 9112
- [email protected]
- Rik’s take: New, with hourly, evening and weekend rates.
- Webcredible
- 1 Usability Lab and 1 Observation Room.
- £800 (ex.) ; £960 (inc.) per day
- London Bridge
- 020 7423 6320
- [email protected]
- The Insight Rooms
- 2 modern, technologically advanced, research labs. Recruitment service.
- £900 (ex.) ; £1,080 (inc.) per day
- Old Street
- 020 3866 0665
- [email protected]
- Part of Spotless.
- Bunnyfoot Studios
- 2 small Labs, 1 large Lab and 1 large Focus Room, 1 small Focus Room.
- £900 (ex.) ; £1,080 (inc.) per day
- Farringdon
- 020 7608 1670
- [email protected]
- Sutherland Labs
- 2 Usability Labs, 2 Observation Rooms. Highly flexible research spaces.
- £900 (ex.) ; £1,080 (inc.) per day
- Covent Garden
- 020 7138 0952
- [email protected]
- UX Study: Lab in a box
- An in-house video recording, mixing, and streaming system (rent or buy).
- Paid for – quote
- Bethnal Green
- 078 7094 7599
- [email protected]
UX Device Labs (4)
- Test Partners Open Device Lab
- Device Lab; extensive Android, iOS, Amazon and Blackberry devices.
- Free
- Mansion House
- 020 8102 9500
- [email protected]
- Foolproof Open Device Lab
- Device Lab; extensive iOS, Android, Windows Phone and Firefox OS devices.
- Free or Contribution
- Barbican
- 020 7539 3840
- [email protected]
- Campus Open Device Lab
- Device Lab; extensive iOS, Android devices.
- Free
- Old Street
- https://twitter.com/campuslondon
- UX Study: Device Library
- Provider of in-house device lab solutions (rent or buy).
- Paid for — quote
- Bethnal Green
- 078 7094 7599
- [email protected]
Market Research Labs (2)
- Wyoming Studios
- 4 rooms which can be configured as usability labs or observation rooms.
- £800 (ex.) ; £960 (inc.) per day
- Oxford Circus
- 020 7539 3840
- [email protected]
- Rik’s take: Great catering, but small and cramped observation / issue mapping spaces. Basement location. May need to BYO testing hardware and software.
- Research House, Central London
- 5 studios, 5 observation rooms.
- £800 (ex.) ; £960 (inc.) per day
- Bond Street
- 020 7935 4979
- [email protected]
Map of UX labs in London
Map Legend
- Red circles; Full service UX Labs
- Green stars; Open UX Device Labs
- Blue squares; Market Research Labs
Looking for a List of UX Research Recruitment Agencies?
Updates, Sources
Suggestions and revisions welcome, via twitter, or in the comments.
Thanks to…
- Caroline Owen; Senior User Researcher, trainline
- Lisa M. Moore; Content Strategy Consultant, Writebyte Ltd
7 replies on “UX Labs in London. Spaces for usability testing and user research”
Hi Rik! Would it be possible to add The Insight Rooms to your UX labs post? A technically advanced ciewing facility in Old Street, London. Thanks, Ellie
The Insight Rooms looks like a great facility, with a clearer website than most. I’ll update the post and the map to include; thanks.
Fab thanks Rik. Let me know if you ever want to come by for a tour 🙂
Hi Rik, thanks for listing our UX Lab. We also run a free Open Device Lab for mobile device testing – would it be possible to list this in your UX Device Labs section?
http://www.testpartners.co.uk/about_us/london_open_device_lab.htm
Hi Steve — how could I miss this? It’s where we (Alzheimer’s Society) test! People are messy and make mistakes. Updated the post and the map.
Hi Rik,
Thanks for maintaining this list! Would you be able to add Dialect labs, please? We are a full service UX lab and also run market research sessions. Thank you!
Hi Anthony, List and Map updated with Dialect’s details. Rik