5 curated articles and resources…
- How to explain structured content?
6 practical tips and tactics for explaining structured content, both for modelling, design and development. - Benefits of OOUX (Object-Oriented UX)19 benefits of OOUX for the user-centred and mental model-based information architecture of data-rich products, services and systems.
- User research with older people — practical tips and guidelinesHow ageing affects us, why it’s important and actionable tips for running inclusive user research with older people.
- Contextual Inquiry — 8 typical patterns and issues8 common patterns, behaviours and issues seen during a contextual inquiry, with a focus on for enterprise software services and culture.
- Empathy balloons — a game for inclusive designA simple, cheap and engaging game to build empathy for people with diverse needs, especially those with cognitive and/or dexterity issues.
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² Government Digital Service (GDS) is part of the UK’s Cabinet Office and works on building platforms, products and services that are digital by default for GOV.UK. In particular, so that people’s government experience is reliable, accurate, joined-up and meets diverse user needs.
GOV.UK is Britain’s 19th most used site, receiving more than 1.8 billion visits across 4.1 billion page views and >660k content assets in 2021. 🤓