Hi, I’m Rik

I’m a UX Architect. I combine inclusive user research and UX design methods to make accessible products and services which meet real needs.

I currently lead UX at Alzheimer’s Society.

What I do

The way I like to work bridges the gaps between the user, context, problem and solution in 6 steps.

However, I adapt my ideal approach based on project priorities, requirements and the resources available. 

From formative user research, through experience design, and onto usability and accessibility testing – I design customer-centric products throughout the full design lifecycle and I always ensure that both business and customer needs are met to deliver successful solutions.


Articles

I also talk about and create resources for UX design.


What people say…

Rik, this work is exceptional, so insightful and is pivotal as we progress [the New Deal on Dementia strategy]. This research is literally ‘gold’.”

Paul Underwood, Operations Director (National Services), Alzheimer’s Society.