Hi, I’m Rik

I’m a UX Architect and consultant. I combine inclusive user research and UX design methods to make accessible, products and services which meet real user needs.

5 curated articles and resources…

What people say…

“Rik, I keep getting the most fantastic feedback about your work and the UX videos you did were excellent. I know that the [Head of Digital and Content] is loving working with you.”

Kate Lee, CEO, Alzheimer’s Society.

“Rik’s dedication to UX, both in and out of office hours, is a real inspiration. He has introduced me to methods, tools and frameworks which have impacted real change both personally and professionally.”

Imogen Levy, Head of Product and UCD, Digital Urgent and Emergency Care (NHS England)

“Rik, this work is exceptional, so insightful and is pivotal as we progress [the New Deal on Dementia strategy]. This user research is literally ‘gold’.”

Paul Underwood, Operations Director (National Services), Alzheimer’s Society

² Government Digital Service (GDS) is part of the UK’s Cabinet Office and works on building platforms, products and services that are digital by default for GOV.UK. In particular, so that people’s government experience is reliable, accurate, joined-up and meets diverse user needs.

GOV.UK is Britain’s 19th most used site, receiving more than 1.8 billion sessions across 4.1 billion page views and >730k content assets in 2023. 🤓