Hi, I’m Rik

I’m a UX Architect and OOUX Certified Strategist. I combine inclusive user research, content strategy and information architecture methods to make accessible services which meet real needs.

I currently lead UX at Moorfields Eye Hospital².

5 curated articles and resources…

What people say…

“Rik, I keep getting the most fantastic feedback about your work and the UX videos you did were excellent. I know that the [Head of Digital and Content] is loving working with you.”

Kate Lee, CEO, Alzheimer’s Society.

“Rik’s dedication to UX, both in and out of office hours, is a real inspiration. He has introduced me to methods, tools and frameworks which have impacted real change both personally and professionally.”

Imogen Levy, Head of Product and UCD, Digital Urgent and Emergency Care (NHS England)

“Rik, this work is exceptional, so insightful and is pivotal as we progress [the New Deal on Dementia strategy]. This user research is literally ‘gold’.”

Paul Underwood, Operations Director (National Services), Alzheimer’s Society

²Moorfields Eye Hospital is Europe’s oldest and largest centre for ophthalmic research, education and treatment.

We treat 1-million patients every year and currently use a complex domain of >20,000 content assets, with operations siloed over 13 legacy/coupled page-based CMSs, to try to meet their needs.