5 curated articles and resources…
- How to explain structured content?
6 practical tips and tactics for explaining structured content, both for modelling, design and development. - Benefits of OOUX (Object-Oriented UX)19 benefits of OOUX for the user-centred and mental model-based information architecture of data-rich products, services and systems.
- Contextual Inquiry — 8 typical patterns and issues8 common patterns, behaviours and issues seen during a contextual inquiry, with a focus on for enterprise software services and culture.
- Older People Digital Design GuidelinesGuideline heuristics for creating accessible digital content, interfaces and services for people who are older.
- Empathy balloons — a game for inclusive designA simple, cheap and engaging game to build empathy for people with diverse needs, especially those with cognitive and/or dexterity issues.
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²Moorfields Eye Hospital is Europe’s oldest and largest centre for ophthalmic research, education and treatment.
We treat 1-million patients every year and currently use a complex domain of >20,000 content assets, with operations siloed over 13 legacy/coupled page-based CMSs, to try to meet their needs.