Categories
User Research

City Interaction Lab

City Interaction Lab’s Observation Room. Waiting for participants and stakeholders for some project engagement and user-centred design evangelism =).

Categories
Resources

Red Route Prioritisation Flowchart and Matrix

A decision tree and a ranking matrix for sorting user research insights by frequency (scale) and impact (severity) on the product.

Categories
User Research

Blending web analytics with user testing

Web analytics can transform user behaviour from a puzzle to a mystery [which can be] easily solved from watching and asking a few users.

Categories
Articles

CrazyEgg RegEx to exclude an index or root

Using Regular Expressions to enhance filtering in CrazyEgg.

Categories
Articles

Comparative Usability Evaluation wisdom

Rolf Molich contrasting Comparative Usability Evaluation (CUE) with Jakob Nielsen’s rubric that testing a design with 5 users will reveal 85% of the most important usability problems.

Categories
Articles

How to guide blind and partially sighted people

Some great videos from the RNIB about how to guide people with vision loss and other disabilities

Categories
User Research

Involving Stakeholders in Usability Testing Sessions

Fun day testing an innovative responsive navigation concept for tablet devices for City University London’s Department of Journalism.

Categories
Resources

DIY Mobile Device Usability Testing Camera Sled

Build a mobile device testing sled using only materials readily available in a standard office stationary cupboard (and kitchen).

Categories
UX

Etch A Sketch Wireframe Tool

Portable, doesn’t require batteries, encourages rapid iteration. *Super practical*!

Categories
User Research

Success via Failure

ZURB on why prototyping is a way to discover errors in your thinking