How ageing affects us, why it’s important and actionable tips for running inclusive user research with older people.
8 common patterns, behaviours and issues seen during a contextual inquiry, with a focus on for enterprise software services and culture.
Participant recruitment agencies for user research and user testing.
A simple, cheap and engaging game to build empathy for people with diverse needs, especially those with cognitive and/or dexterity issues.
Guideline heuristics for creating accessible digital content, interfaces and services for people living with dementia, including Alzheimer’s disease.
Insights for effective project leadership and collaboration. Four months of youth development treks with Raleigh International.