Those with the silo mentality allow a situation to develop where the customer is presented with a jumbled set of jigsaw pieces
Tag: OOUX
Object-Oriented User Experience (OOUX) is a design philosophy and method which respects that people think in objects. It makes sense of mess by synthesising user needs and business goals into a scalable and user-centred structure/system of interacting objects.
Ben Terrett on the importance of information architecture and content design
GDS team on looking for the irreducible core in content and information
Design content for reuse and context first, not interfaces.