Indifference towards people and the reality in which they live is actually the one and only cardinal sin in design — Dieter Rams
Volunteering
I try to find the time to contribute to our industry through event facilitation. It also helps me stay focussed and enthusiastic! These are posts from events where I was volunteering.
Collaborative UX projects. Lessons from Youth Leadership Treks
Insights for effective project leadership and collaboration. Three months of youth development treks with Raleigh International.
Content as the Ambassador
A wonderful nugget of content strategy wisdom from – bizarrely – the UXPA UK Wearable Tech event: Content is our ambassador at a distance — Noz Urbina A very useful aide-memoire with which to persuade stakeholders about content value, utility.
User Centred Government, Notes
My favourite nuggets from Leisa Reichelt’s talk at HCID Open Day 2014, organised by City Interaction Lab.
Optimise or Die
We believe that doing [A] for people [B] will make outcome [C] happen. We know that when data [D] and feedback [E] happens. Craig Sullivan
On The Psychology of UX
We are all chimpanzees that got lucky. Our firmware hasn’t changed that much since we came down from the trees.
UX isn’t magic
UX. We make decisions. We put them on paper. We’re not magic.
— James O’Brien
Let’s not kid ourselves that we’re rocket scientists, even as we succeed at selling user experience design across our organisations and projects.