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Articles

The SUPR-Q: primer and reflections

The Standardised Usability Percentile Rank Questionnaire (SUPR-Q) — primer and reflections for this single, quantitative, measure of user experience.

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User Research

Blending web analytics with user testing

Web analytics can transform user behaviour from a puzzle to a mystery [which can be] easily solved from watching and asking a few users.

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Articles

CrazyEgg RegEx to exclude an index or root

Using Regular Expressions to enhance filtering in CrazyEgg.