Categories
User Research UX

The SUPR-Q: primer and reflections

The Standardised Usability Percentile Rank Questionnaire (SUPR-Q) — primer and reflections for this single, quantitative, measure of user experience.

Categories
User Research

Blending web analytics with user testing

Web analytics can transform user behaviour from a puzzle to a mystery [which can be] easily solved from watching and asking a few users.