Categories
Collaboration

Tribalism vs. Collaboration and Change

Gerry McGovern on understanding the organisation’s culture and its potential for resisting change

Categories
Accessibility

Design with empathy for reality and inclusion

Human-centred, contextually sensitive and accessible design, or bust!

Categories
UX

Rationalising page size and web performance

An excellent way to rationalise page size and its implications for web performance

Categories
Technology

Web Performance: the environmental costs

Poor web performance harms both the user experience and the environment; an interesting metric to consider and to measure!

Categories
Collaboration

We create political suck

Red Gate Software reminds us that everyone in our projects is just trying to do good work

Categories
UX

Enable the customer to be the hero

Enable the customer to do what they want to do. Digital is not a technology. It’s a way of thinking that puts the customer first.

Categories
Interaction Design Usability

Feature Bloat: Connected Cars and the Inverted U

Less is much more than the sum of its parts, as long as you execute the hell out of that less

Categories
User Research

User Centred Government, Notes

My favourite nuggets from Leisa Reichelt’s talk at HCID Open Day 2014, organised by City Interaction Lab.

Categories
Collaboration

Silo’d mentalities engender broken tasks

Those with the silo mentality allow a situation to develop where the customer is presented with a jumbled set of jigsaw pieces

Categories
User Research

Optimise or Die

UXPA UK – Toolkits and Tips for Blending UX, Analytics and CRO from Craig Sullivan

We believe that doing [A] for people [B] will make outcome [C] happen. We know that when data [D] and feedback [E] happens.

Craig Sullivan