Gerry McGovern on understanding the organisation’s culture and its potential for resisting change
Tag: UX Quotes
Curated UX quotes as a source of inspiration, truth and learning
An excellent way to rationalise page size and its implications for web performance
Poor web performance harms both the user experience and the environment; an interesting metric to consider and to measure!
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We create political suck
Red Gate Software reminds us that everyone in our projects is just trying to do good work
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Enable the customer to be the hero
Enable the customer to do what they want to do. Digital is not a technology. It’s a way of thinking that puts the customer first.
Less is much more than the sum of its parts, as long as you execute the hell out of that less
Those with the silo mentality allow a situation to develop where the customer is presented with a jumbled set of jigsaw pieces
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Optimise or Die
We believe that doing [A] for people [B] will make outcome [C] happen. We know that when data [D] and feedback [E] happens. Craig Sullivan
It takes management time to save employees time and managers are simply not prepared to make that sacrifice.
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On The Psychology of UX
People have fundamental behaviours and biases which are hard, slow or possible to change