Gerry McGovern on understanding the organisation’s culture and its potential for resisting change
An excellent way to rationalise page size and its implications for web performance
Poor web performance harms both the user experience and the environment; an interesting metric to consider and to measure!
Red Gate Software reminds us that everyone in our projects is just trying to do good work
Enable the customer to do what they want to do. Digital is not a technology. It’s a way of thinking that puts the customer first.
Less is much more than the sum of its parts, as long as you execute the hell out of that less
We believe that doing [A] for people [B] will make outcome [C] happen. We know that when data [D] and feedback [E] happens. Craig Sullivan
It takes management time to save employees time and managers are simply not prepared to make that sacrifice.
People have fundamental behaviours and biases which are hard, slow or possible to change
Jeff Gothelf on the importance of direct collaboration during UX research and design