Featuritis in enterprise software selection

Gerry McGovern on why organisations buy bloated enterprise software

Organizations [sic] may say they want simplicity, but they buy complexity … the more complex it looks—and the more packed with features it is—the more impressed they are.

Gerry McGovern

No one ever got fired for buying Microsoft! I’m looking at you, 365 and SharePoint.

By Rik Williams

I write about how to collaborate to design simple, usable and inclusive information experiences that make the lives of customers easier. Read more in Categories and Tags.