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Collaboration UX

Design versus Adoption Practice

It doesn’t matter how good your research insight or design is if it isn’t in production and being used by real people

It saddens me how many great design solutions are hidden away in filing cabinets. It’s not enough to know the right answers, the real design challenge is in getting the organisation to adopt and implement and maintain (a whole other challenge) good design.

Leisa Reichelt

By Rik Williams

I write about how to collaborate to design simple, usable and inclusive information experiences that make the lives of customers easier. Read more in Categories and Tags.

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