A podcast with City Interaction Lab about user-centred design, digital and dementia.
The Standardised Usability Percentile Rank Questionnaire (SUPR-Q) — primer and reflections for this single, quantitative, measure of user experience.
Practical inclusive design tips, resources and games. From a lunchtime lecture with General Assembly UX Design students.
8 common patterns, behaviours and issues seen during a contextual inquiry, with a focus on for enterprise software services and culture.
Guideline heuristics for creating accessible digital content, interfaces and services for people who are older.
Participant recruitment agencies for user research and user testing.
A simple, cheap and engaging game to build empathy for people with diverse needs, especially those with cognitive and/or dexterity issues.
A simple, printable, note-taking guide for observation room facilitators and stakeholders who are collaboratively posting insights onto a wall.
World Usability Day 2017 talk with Imogen Levy and Swetha Sethu-Jones. Hosted by System Concepts.
Guideline heuristics for creating accessible digital content, interfaces and services for people living with dementia, including Alzheimer’s disease.