The trials of evangelising User Experience

Karen McGrane on being blocked from performing your role or function

My job shouldn’t be trying to convince you that I should get to do my job!

Karen McGrane

Some of the interesting problems in the world that need solving happen in organisations that don’t yet know how to value what we do. The smart ones will figure it out — with the help of the right change agents. 

By Rik Williams

I write about how to collaborate to design simple, usable and inclusive information experiences that make the lives of customers easier. Read more in Categories and Tags.

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