UX Labs in London. Spaces for usability testing and user research

This inventory of UX labs in London will help you find spaces for off-site moderated user research so that you can spend more time getting valuable customer insights and less time setting up logistics.

Read User Research Labs: designing, building and managing if you’re thinking of bringing user research facilities in-house.

List of UX labs in London

Labs by day hire rate for their most basic usability lab package. Cheapest first.

UX Labs (11)

Full service UX Labs

City Interaction Lab
1 Usability Lab, 1 Control Room and 1 Observation / Focus Room.
£550 (ex.) ; £660 (inc.) per day
Farringdon
020 7040 3087
[email protected]
Test Partners
1 Usability Lab, 1 Observation Room, 1 Reception/break out area.
£600 (ex.) ; £720 (inc.) per day
Mansion House
020 8102 9500
[email protected]
Dialect Labs
1 Usability Lab, 1 Observation Room, 1 Reception/Break-out.
£700 (ex.) ; £840 (inc.) per day
Old Street / Shoreditch High Street
020 8050 5161
[email protected]
 Rik’s take Great people, space, pricing, location. Homely interior design. Catering available.
Box UK
1 Usability Lab, 1 Observation Room.
£750 (ex.) ; £900 (inc.) per day
Piccadilly Circus
020 7439 1900
[email protected]
System Concepts
2 Usability Labs and 2 Observation Rooms.
£750 (ex.) ; £900 (inc.) per day
King’s Cross
020 7240 3388
[email protected]
 Rik’s take New, highly configurable, corporate style labs and research spaces.
Fluent Studios
1 Usability Lab and 1 Observation Room.
£795 (ex.) ; £954 (inc.) per day
Farringdon
020 7250 0163
[email protected]
Serco ExperienceLab Studios
1 Focus Room / Lounge, 1 Research Lab and 1 Usability Lab.
£800 (ex.) ; £960 (inc.) per day
London Bridge
020 7421 6499
[email protected]
 Rik’s take Brand new, flexible, research spaces. High-end recording and remote observation technology. Optimised for workshops, ideation and usability testing.
The Insight Rooms
2 modern, technologically advanced, research labs. Recruitment service.
£900 (ex.) ; £1,080 (inc.) per day
Old Street
020 3866 0665
[email protected]ightrooms.com
Part of Spotless.
Bunnyfoot Studios
2 small Labs, 1 large Lab and 1 large Focus Room, 1 small Focus Room.
£900 (ex.) ; £1,080 (inc.) per day
Farringdon
020 7608 1670
[email protected]
Sutherland Labs
2 Usability Labs, 2 Observation Rooms. Highly flexible research spaces.
£900 (ex.) ; £1,080 (inc.) per day
Covent Garden
020 7138 0952
[email protected]
Webcredible
1 Usability Lab and 1 Observation Room.
£1,200 (ex.) ; £1,440 (inc.) per day
London Bridge
020 7423 6320
[email protected]
UX Device Labs (4)

UX Device Labs

Test Partners Open Device Lab
Device Lab; extensive Android, iOS, Amazon and Blackberry devices.
Free
Mansion House
020 8102 9500
[email protected]
Foolproof Open Device Lab
Device Lab; extensive iOS, Android, Windows Phone and Firefox OS devices.
Free or Contribution
Barbican
020 7539 3840
[email protected]
Campus Open Device Lab
Device Lab; extensive iOS, Android devices.
Free
Old Street
https://twitter.com/campuslondon
iBurbia Studios Open Device Lab
Device Lab; Mobile Devices, Connected TVs, Games Consoles & Set-top Boxes.
Free
Chiswick Park
020 8994 5366
[email protected]
Market Research Labs (2)

Market Research Labs

Wyoming Studios
4 rooms which can be configured as usability labs or observation rooms.
£800 (ex.) ; £960 (inc.) per day
Oxford Circus
020 7539 3840
[email protected]
 Rik’s take Great catering, but small and cramped observation / issue mapping spaces. Basement location. May need to BYO testing hardware and software.
Research House, Central London
5 studios, 5 observation rooms.
£800 (ex.) ; £960 (inc.) per day
Bond Street
020 7935 4979
[email protected]

Map of UX labs in London

Map Legend

  • Red circles; Full service UX Labs
  • Green stars; Open UX Device Labs
  • Blue squares; Market Research Labs

Updates, Sources

Suggestions and revisions welcome, via twitter, or in the comments.

Thanks to…

…for their recommendations and insights.

7 thoughts on “UX Labs in London. Spaces for usability testing and user research

  1. Hi Rik! Would it be possible to add The Insight Rooms to your UX labs post? A technically advanced ciewing facility in Old Street, London. Thanks, Ellie

  2. Hi Rik,

    Thanks for maintaining this list! Would you be able to add Dialect labs, please? We are a full service UX lab and also run market research sessions. Thank you!

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