The control room at City Interaction Lab, probably the best value UX lab in London.

UX Labs in London. Spaces for usability testing and user research

Prices, facilities and locations for UX labs in London. Spaces to hire for your own user research, creativity workshops, interaction design and usability testing.

This inventory of UX labs in London will help you find spaces for off-site moderated user research so that you can spend more time getting valuable customer insights and less time setting up logistics.

Read User Research Labs: designing, building and managing if you’re thinking of bringing user research facilities in-house.

List of UX labs in London

Labs by day hire rate for their most basic usability lab package. Cheapest first.

City Interaction Lab
1 Usability Lab, 1 Control Room and 1 Observation / Focus Room.
£550 (ex.) ; £660 (inc.) per day
Farringdon
020 7040 3087
[email protected]
Rik’s take: Recently updated lab. Consultancy services available.
Test Partners
1 Usability Lab, 1 Observation Room, 1 Reception/break out area.
£600 (ex.) ; £720 (inc.) per day
Mansion House
020 8102 9500
[email protected]
Dialect Labs
1 Usability Lab, 1 Observation Room, 1 Reception/Break-out.
£700 (ex.) ; £840 (inc.) per day
Old Street / Shoreditch High Street
020 8050 5161
[email protected]
Rik’s take: Great people, space, pricing, location. Homely interior design. Catering available.
conceptsLab
2 Usability Labs and 2 Observation Rooms.
£700 (ex.) ; £840 (inc.) per day
King’s Cross
020 7240 3388
[email protected]
Part of System Concepts.
Rik’s take: New, highly configurable, corporate style labs and research spaces. Maintain a database of research participants with accessiblity needs.
Box UK
1 Usability Lab, 1 Observation Room.
£750 (ex.) ; £900 (inc.) per day
Piccadilly Circus
020 7439 1900
[email protected]
Fluent Studios
1 Usability Lab and 1 Observation Room.
£795 (ex.) ; £954 (inc.) per day
Farringdon
020 7250 0163
[email protected]
Serco ExperienceLab Studios
1 Focus Room / Lounge, 1 Research Lab and 1 Usability Lab.
£800 (ex.) ; £960 (inc.) per day
London Bridge
020 7421 6499
[email protected]
Rik’s take: Brand new, flexible, research spaces. High-end recording and remote observation technology. Optimised for workshops, ideation and usability testing.
Webcredible
1 Usability Lab and 1 Observation Room.
£800 (ex.) ; £960 (inc.) per day
London Bridge
020 7423 6320
[email protected]
The Insight Rooms
2 modern, technologically advanced, research labs. Recruitment service.
£900 (ex.) ; £1,080 (inc.) per day
Old Street
020 3866 0665
[email protected]
Part of Spotless.
Bunnyfoot Studios
2 small Labs, 1 large Lab and 1 large Focus Room, 1 small Focus Room.
£900 (ex.) ; £1,080 (inc.) per day
Farringdon
020 7608 1670
[email protected]
Sutherland Labs
2 Usability Labs, 2 Observation Rooms. Highly flexible research spaces.
£900 (ex.) ; £1,080 (inc.) per day
Covent Garden
020 7138 0952
[email protected]
Test Partners Open Device Lab
Device Lab; extensive Android, iOS, Amazon and Blackberry devices.
Free
Mansion House
020 8102 9500
[email protected]
Foolproof Open Device Lab
Device Lab; extensive iOS, Android, Windows Phone and Firefox OS devices.
Free or Contribution
Barbican
020 7539 3840
[email protected]
Campus Open Device Lab
Device Lab; extensive iOS, Android devices.
Free
Old Street
https://twitter.com/campuslondon
iBurbia Studios Open Device Lab
Device Lab; Mobile Devices, Connected TVs, Games Consoles & Set-top Boxes.
Free
Chiswick Park
020 8994 5366
[email protected]
Wyoming Studios
4 rooms which can be configured as usability labs or observation rooms.
£800 (ex.) ; £960 (inc.) per day
Oxford Circus
020 7539 3840
[email protected]
Rik’s take: Great catering, but small and cramped observation / issue mapping spaces. Basement location. May need to BYO testing hardware and software.
Research House, Central London
5 studios, 5 observation rooms.
£800 (ex.) ; £960 (inc.) per day
Bond Street
020 7935 4979
[email protected]

Map of UX labs in London

Map Legend

  • Red circles; Full service UX Labs
  • Green stars; Open UX Device Labs
  • Blue squares; Market Research Labs

Updates, Sources

Suggestions and revisions welcome, via twitter, or in the comments.

Thanks to…

…for their recommendations and insights.

7 thoughts on “UX Labs in London. Spaces for usability testing and user research

  1. Hi Rik! Would it be possible to add The Insight Rooms to your UX labs post? A technically advanced ciewing facility in Old Street, London. Thanks, Ellie

  2. Hi Rik,

    Thanks for maintaining this list! Would you be able to add Dialect labs, please? We are a full service UX lab and also run market research sessions. Thank you!

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