Categories
User Research

User Centred Government, Notes

My favourite nuggets from Leisa Reichelt’s talk at HCID Open Day 2014, organised by City Interaction Lab.

Categories
User Research

User Acceptance Testing

Two projects, two teams, two meters apart, two very different approaches.

Categories
User Research

Optimise or Die

We believe that doing [A] for people [B] will make outcome [C] happen. We know that when data [D] and feedback [E] happens. Craig Sullivan

Categories
User Research

User research is a team sport

Lana Gibson speaking truth at Agile Content London

Categories
User Research

City Interaction Lab

Categories
User Research

Red Route Usability Prioritisation Flowchart

A decision tree for ranking and triaging usability issues by likely severity and impact on user and business goals

Categories
User Research

Blending web analytics with user testing

Web analytics can transform user behaviour from a puzzle to a mystery [which can be] easily solved from watching and asking a few users.

Categories
User Research

CrazyEgg RegEx to exclude an index or root

Using Regular Expressions to enhance filtering in CrazyEgg.

Categories
Accessibility User Research

How to guide blind and partially sighted people

Some great videos from the RNIB about how to guide people with vision loss and other disabilities

Categories
User Research

Involving Stakeholders in Usability Testing Sessions

Fun day testing an innovative responsive navigation concept for tablet devices for City University London’s Department of Journalism.