My current focus is on UX healthcare, specifically recruiting people living with, and affected by, the dementias. My core recruitment tools are:
- live-intercepts across Alzheimer’s Society’s online dementia services using Ethnio,
- professional recruitment, especially potential customers, using People for Research,
- internal service user databases.
However, it’s possible to fully-tap a single recruiter’s contacts — especially when recruiting niche participants — hence this…
List of UX research participant recruitment agencies
Sorted alphabetically:
- Acumen
- “Expertise in all methods of qualitative and quantitative and healthcare research.”
- Manchester.
- 0161 234 9940
- [email protected]
- Notes: appear to have a healthcare focus, both in the UK and overseas.
- Angelfish
- “We are an independent market research company specialising in qualitative recruitment.”
- Cheltenham.
- 01242 240 849
- Annoying contact form.
- Rik’s take: experience recruiting participants with diverse accessibility needs for inclusive design.
- Bunnyfield
- “Bunnyfield is a department of Bunnyfoot UX consultancy. Specialising in finding and recruiting participants to take part in UX research.”
- London, Oxford and Sheffield.
- 01235 838 514
- [email protected]
- Notes: they run UX Labs in all their locations.
- Call for Participants
- “Take part in the widest selection of academic research and earn rewards.”
- London and Bristol.
- [email protected]
- Rik’s take: a JISC funded project built for academic research studies.
- Criteria
- “A dedicated qualitative market research fieldwork agency.”
- London.
- 020 7431 4366
- [email protected]
- Rik’s take: specialists in end-to-end recruitment, participant governance and transcription/translation. Rave reviews on the UXPA (UK) Members Slack!
- I Need Users
- “We’ve recruited thousands of users for Market Research, UX and Conversion.”
- Manchester.
- [email protected]
- Notes: also run Home UX Lab.
- Leftfield
- “We are an independent market research company specialising in qualitative recruitment.”
- London.
- 020 7404 2546
- [email protected]
- Notes: a market research agency with international reach.
- People For Research
- “We offer a specialist market research and user testing recruitment service for paid research projects across the UK.”
- London and Bristol.
- 0117 921 0008
- [email protected]
- Rik’s take: experienced in recruiting hard to reach and niche (healthcare) audiences to tight timescales. Run their own interaction lab in their Bristol office. Personal favourite.
- Roots Research
- “A dedicated research recruitment agency, including interviews, analysis and recruitment.”
- Brighton.
- 01273 617 132
- [email protected]
- Saros Research
- London.
- 020 8481 7160
- [email protected]
- Notes: a single 1-star review in Google, some positive reviews in the UXPA (UK) Members Slack.
- Simple Usability
- “We can support you with User Centred Design services throughout the whole project lifecycle.”
- Leeds and London.
- 01133 508 155
- [email protected]
- Notes: a full-service UX recruitment and research agency with a well-featured UX lab.
- Take Part in Research
- “We help consumers get their voice heard.”
- Brighton.
- 01273 681 074
- [email protected]
- Notes: website focusses on participant recruitment. Limited client-side information.
- TestingTime
- “We recruit test users, for usability tests, focus groups, interviews, surveys and more.”
- London, Berlin and Zürich.
- Super-annoying contact form.
- Notes: they have a focus on the DACH countries, but are not restricted to them.
- Vocal Views
- “We offer research services to a diverse range of clients around the world, helping them make better decisions.”
- London.
- 020 8004 8099
- [email protected]
- Notes: have worked with some major tech-clients for user research around the world. Full-service and recruitment only.
Looking for UX Labs in London?
Updates…
Suggestions and revisions welcome, via twitter, or in the comments…