Detailed notes from from two talks at the Government Digital Service (GDS) User Research Meet-up.
Category: Usability
Usability measures the quality of a user’s experience when interacting with a product or system, whether a website, a software application, mobile technology or any user-operated device.
Mr Tappy is a highly extensible recording sled for mobile devices that can be used to capture your users as they interact naturally with devices, sites, software and the world.
Less is much more than the sum of its parts, as long as you execute the hell out of that less
The media portrays teens as competent computer jockeys. In reality, teen overconfidence combined with developing cognitive abilities means they often give up quickly and blame the website’s design.
A useful aide-mémoire when designing for inclusion, diversity or difference. You are not your user!
Rolf Molich contrasting Comparative Usability Evaluation (CUE) with Jakob Nielsen’s rubric that testing a design with 5 users will reveal 85% of the most important usability problems.
Avoiding feature bloat to keep a product simple.
Build a mobile device testing sled using only materials readily available in a standard office stationary cupboard (and kitchen).
Swipe card reader hack at a University entrance.
Accessibility is simply usability under a magnifying glass. Mild challenges for [some] people are magnified tremendously for people with disabilities. Léonie Watson