The media portrays teens as competent computer jockeys. In reality, teen overconfidence combined with developing cognitive abilities means they often give up quickly and blame the website’s design. They don’t blame themselves, they blame you.
Usability
Usability measures the quality of a user’s experience when interacting with a product or system, whether a website, a software application, mobile technology or any user-operated device.
Teenage Usability and Higher Education
DIY Mobile Device Usability Testing Camera Sled
Build a mobile device testing sled using only materials readily available in a standard office stationary cupboard (and kitchen).