A simple template tool that extends Ahava Leibtag's excellent Creating Valuable Content Checklist [PDF, 89Kb] so that it can be used to compare and benchmark your web content with that of your competitors.
This brilliant animation shows how severely restricted access can be for TfL customers with mobility impairments, luggage or bicycles.
Enterprise IT project User Acceptance Testing (UAT) should really be called "User Amelioration Training". Two projects, two teams, two meters apart, two very different approaches.
As soon as we build something, we all tend to move increasingly from inquiry mode to advocacy mode at the very time where the former is needed and the latter can blind us. Bill Aulet
We believe that doing [A] for people [B] will make outcome [C] happen. We know that when data [D] and feedback [E] happens. Craig Sullivan
Summary Google has extended their PageSpeed Insights tool to include machine tests for aspects of the quality of mobile UX. Suggests that future PageRank algorithms will increase their onus on UX, in concert with query relevance. Currently in beta and does not affect your score. Why should you care? Search Engine Optimisation Whilst this is currently in beta, and does…
Leisa Reichelt via Kate Towsey (at Agile Content Meetup) and Lana Gibson. True. That.
Oftentimes, our IT departments attempt to solve the problem through the procurement of new technologies that come with the promise of improving findability only to find that <strong>the more technology we throw at the problem, the more complex it becomes</strong> and the further behind we fall.
The media portrays teens as competent computer jockeys. In reality, teen overconfidence combined with developing cognitive abilities means they often give up quickly and blame the website’s design. <strong>They don’t blame themselves, they blame you</strong>.