Categories
Usability UX

Teenage Usability and Higher Education

The media portrays teens as competent computer jockeys. In reality, teen overconfidence combined with developing cognitive abilities means they often give up quickly and blame the website’s design.

Categories
Interaction Design

Neglecting to iterate equals misguided optimism

It’s not iteration if you only do it once

Categories
User Research

City Interaction Lab

City Interaction Lab’s Observation Room. Waiting for participants and stakeholders for some project engagement and user-centred design evangelism =).

Categories
Content Strategy

Content Models: iteration to realisability

No [content] model is supposed to survive the first contact with real content, but they need to survive future contact.

Categories
UX

UX isn’t magic

James O’Brien reminds us that we, as UXrs, are not rocket scientists

Categories
User Research

Blending web analytics with user testing

Web analytics can transform user behaviour from a puzzle to a mystery [which can be] easily solved from watching and asking a few users.

Categories
Content Strategy Interaction Design

Social content curation vs. social media buttons

Oliver Reichenstein on why bolt-on third-party sharing widgets are not effective at integrating social content/media

Categories
Content Strategy Interaction Design

Web Design is 95% Typography

Oliver Reichenstein reminding us that most of many web user interface’s is text and typography

Categories
Content Strategy

FAQs aren’t user-centred

FAQs are a way to show you’ve thought about what your users should know but haven’t thought about your users.

Categories
Content Strategy Information Architecture

No link is an island on the Web

No link is an island on the Web. No content is a silo. In a network, it pays to network