The media portrays teens as competent computer jockeys. In reality, teen overconfidence combined with developing cognitive abilities means they often give up quickly and blame the website’s design.
Category: UX
User Experience (UX) is a broad term used to explain all aspects of a person’s experience with a system including its interface, graphics, industrial design, physical interaction, and the manual.
This blog has a focus on: User Research, Content Strategy and Collaboration.
It’s not iteration if you only do it once
City Interaction Lab
City Interaction Lab’s Observation Room. Waiting for participants and stakeholders for some project engagement and user-centred design evangelism =).
No [content] model is supposed to survive the first contact with real content, but they need to survive future contact.
UX isn’t magic
James O’Brien reminds us that we, as UXrs, are not rocket scientists
Web analytics can transform user behaviour from a puzzle to a mystery [which can be] easily solved from watching and asking a few users.
Oliver Reichenstein on why bolt-on third-party sharing widgets are not effective at integrating social content/media
Oliver Reichenstein reminding us that most of many web user interface’s is text and typography
FAQs aren’t user-centred
FAQs are a way to show you’ve thought about what your users should know but haven’t thought about your users.
No link is an island on the Web. No content is a silo. In a network, it pays to network



