Oftentimes, our IT departments attempt to solve the problem through the procurement of new technologies that come with the promise of improving findability only to find that the more technology we throw at the problem, the more complex it becomes and the further behind we fall.
Information Architecture
Information architecture is about helping people understand their surroundings and find what they’re looking for, in the real world as well as online.
Typical activities include: User Research and Analysis, Navigation and Hierarchy Creation, Wireframing and Taxonomies and Metadata creation.
Five Hat Racks, The LATCH Principle
Information may be infinite, however… the organisation of information is finite as it can only be organised by LATCH: Location, Alphabet, Time, Category, or Hierarchy.
— Richard Saul Wurman
