Cost of retrofitting vs. phasing-in website accessibility

Tim Springer, chief executive of SSB BART Group, which advises companies on accessibility, said companies can expect to pay about 10% of their total website costs on retrofitting [accessibility]. But if they phase in accessibility as they naturally upgrade their website, they usually spend much less—between 1% and 3%.”

Via a Wall Street Journal article: Disabled Sue Over Web Shopping.

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