Categories
Collaboration

Tribalism vs. Collaboration and Change

Gerry McGovern on understanding the organisation’s culture and its potential for resisting change

Categories
User Research

Dalai Lama, User Researcher

Know when to stay silent during user research activities to elicit the most valuable insights.

Categories
Accessibility

Design with empathy for reality and inclusion

Human-centred, contextually sensitive and accessible design, or bust!

Categories
UX

Rationalising page size and web performance

An excellent way to rationalise page size and its implications for web performance

Categories
Collaboration

Ode to Post-it note collaboration

A tongue-in-cheek Post-it note quote overheard at the London Agile Content Meetup with Sarah Richards

Categories
Collaboration

We create political suck

Red Gate Software reminds us that everyone in our projects is just trying to do good work

Categories
UX

Enable the customer to be the hero

Enable the customer to do what they want to do. Digital is not a technology. It’s a way of thinking that puts the customer first.

Categories
Collaboration

Silo’d mentalities engender broken tasks

Those with the silo mentality allow a situation to develop where the customer is presented with a jumbled set of jigsaw pieces

Categories
Collaboration

On The Psychology of UX

People have fundamental behaviours and biases which are hard, slow or possible to change

Categories
Collaboration

Lean UX and co-location

Jeff Gothelf on the importance of direct collaboration during UX research and design