Peter Merholz’s insight into successful UX practices and outcomes
UX is the design of anything, independent of medium, or across media, with human experience as an explicit outcome and human engagement as an explicit goal.
All hail user-centred design and the death of silo’d information architecture in the public sector!
Ben Terrett on the importance of information architecture and content design
Jeff Gothelf on reframing our innate biases and presumptions in the design process
Tom Hulme’s definition of user experience at UX London