Tag: Usability

Usability measures the quality of a user’s experience when interacting with a product or system, whether a website, a software application, mobile technology or any user-operated device.

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Feature Bloat: Connected Cars and the Inverted U

"The Cadillac CTS, arguably one of the most desirable vehicles in its class, drives brilliantly, but has controls that are extremely frustrating."

Less is much more than the sum of its parts, as long as you execute the hell out of that less

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If you forget what you know, what is it?

What is this icon? Binoculars? Rollers? Two circles occluding a horizontal line? Or a voicemail on a mobile phone?

A useful aide-mémoire when designing for inclusion, diversity or difference. You are not your user!

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Comparative Usability Evaluation wisdom

Rolf Molich, inventor of the Comparative Usability Evaluation (CUE). In each CUE study, a considerable number of professional usability teams independently and simultaneously evaluate the same design.

Rolf Molich contrasting Comparative Usability Evaluation (CUE) with Jakob Nielsen’s rubric that testing a design with 5 users will reveal 85% of the most important usability problems.

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Feature Bloat, User Alienation

Samsung's 'It doesn't take a genius' advert. Feature count's sell products (but at what cost to the post-purchase user experience)?

Avoiding feature bloat to keep a product simple.

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DIY Mobile Device Usability Testing Camera Sled

A guerrilla mobile testing rig.

Build a mobile device testing sled using only materials readily available in a standard office stationary cupboard (and kitchen).