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UX

Case Study: Effective UX Is Good Business

So, the corporate chieftain who once declared that “the food business is not a technology business” has spent $42 million to update Panera. “The goal is to eliminate friction points so that customers have a better experience […] because if they have a better experience, it will help our business.” — Ronald M. Shaich in…

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Technology

Primacy of mobile for 18 to 29 year olds

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Interaction Design UX

Exponential device heterogeneity

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Content Strategy Interaction Design UX

Mobile Adoption Means Mobile First

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UX

University UX enhancement: Nomensa report