Categories
UX

Francis Maude on designing services around the user

All hail user-centred design and the death of silo’d information architecture in the public sector!

Categories
Content Strategy Information Architecture

Digital changes, but content can be forever

Ben Terrett on the importance of information architecture and content design

Categories
UX

Requirements vs. Assumptions

Jeff Gothelf on reframing our innate biases and presumptions in the design process

Categories
UX

Tom Hulme UX definition

Tom Hulme’s definition of user experience at UX London

Categories
Content Strategy

Content Skills vs. People Skills

Content is easy, it is people who are messy.

Categories
Content Strategy

Content Strategy Heroes and Villains

Cardboard superheroes and villains to breathe life into your next content project.

Categories
Content Strategy

Content reuse pitfalls

Do not reuse content to the detriment of quality, usability or comprehension.

Categories
Content Strategy

Banning general content page templates

An elegant design solution for governing exponential growth of junk content.

Categories
Collaboration

Defining failure, Avoiding failure

If this project goes wrong, what’s the most likely thing we’ll have done to make it go that way?

Categories
UX

London UX Bookclub: Design is a Job

Mike Monteiro’s thoughts on defining ourselves as designers and ensuring that we’re valued by the people with whom we work.