We are all chimpanzees that got lucky. Our firmware hasn’t changed that much since we came down from the trees.
Nothing is more effective than walking over to a colleague, showing some work, discussing, sketching, exchanging ideas, understanding facial expressions and body language, and reaching a resolution on a thorny topic.
Finally got around to reading my copy of Lean UX that I won at UX London 2013 (!)
It’s not iteration if you only do it once.
— Jeff Patton
UX. We make decisions. We put them on paper. We’re not magic.
— James O’Brien
Let’s not kid ourselves that we’re rocket scientists, even as we succeed at selling user experience design across our organisations and projects.
All hail user-centred design and the death of silo’d information architecture in the public sector!