8 common patterns, behaviours and issues seen during a contextual inquiry, with a focus on for enterprise software services and culture.
Guideline heuristics for creating accessible digital content, interfaces and services for people who are older.
A simple, printable, note-taking guide for observation room facilitators and stakeholders who are collaboratively posting insights onto a wall.
Guideline heuristics for creating accessible digital content, interfaces and services for people living with dementia, including Alzheimer’s disease.
Improve your workflow when using exports from Content Analysis Tool in Excel. Tips and tricks to clean-up its raw crawl data.
A simple template tool that extends Ahava Leibtag’s excellent Creating Valuable Content Checklist [PDF, 89Kb] so that it can be used to compare and benchmark your web content with that of your competitors.
Build a mobile device testing sled using only materials readily available in a standard office stationary cupboard (and kitchen).