Categories
Collaboration User Research

Contextual Inquiry — 8 typical patterns and issues

8 common patterns, behaviours and issues seen during a contextual inquiry, with a focus on for enterprise software services and culture.

Categories
Accessibility

Older People Digital Design Guidelines

Guideline heuristics for creating accessible digital content, interfaces and services for people who are older.

Categories
User Research

Usability Lab Observers Note-taking Guide

A simple, printable, note-taking guide for observation room facilitators and stakeholders who are collaboratively posting insights onto a wall.

Categories
Accessibility

Dementia Digital Design Guidelines

Guideline heuristics for creating accessible digital content, interfaces and services for people living with dementia, including Alzheimer’s disease.

Categories
Content Strategy

Better Content Inventories with Content Analysis Tool

Improve your workflow when using exports from Content Analysis Tool in Excel. Tips and tricks to clean-up its raw crawl data.

Categories
Content Strategy

Web Content Competitor Landscape Analysis Template

A simple template tool that extends Ahava Leibtag’s excellent Creating Valuable Content Checklist [PDF, 89Kb] so that it can be used to compare and benchmark your web content with that of your competitors.

Categories
Interaction Design Usability User Research

DIY Mobile Device Usability Testing Camera Sled

Build a mobile device testing sled using only materials readily available in a standard office stationary cupboard (and kitchen).