People have fundamental behaviours and biases which are hard, slow or possible to change
Tag: People
UX is a team sport. People > Process > Projects. Successful user experience work is underpinned by empathy for real users, your colleagues and clients.
Dare Conf Mini Workshop
A safe space to practise collaboration skills between sessions at Dare Conf Mini 2014. People Skills for digital workers is where it’s at!
City Interaction Lab
City Interaction Lab’s Observation Room. Waiting for participants and stakeholders for some project engagement and user-centred design evangelism =).
People > Project > Process
People are more important than projects which are more importance than process.
Content Skills vs. People Skills
Content is easy, it is people who are messy.
Design versus Adoption Practice
It doesn’t matter how good your research insight or design is if it isn’t in production and being used by real people
Fun day testing an innovative responsive navigation concept for tablet devices for City University London’s Department of Journalism.
Karen McGrane on being blocked from performing your role or function
Defining failure, Avoiding failure
If this project goes wrong, what’s the most likely thing we’ll have done to make it go that way?
The vast majority of websites I have worked with would be 100 times better off to spend 50,000 dollars every year on improving their websites, rather than spending 200,000 every three years on redesigns.



