Categories
Collaboration

On The Psychology of UX

People have fundamental behaviours and biases which are hard, slow or possible to change

Categories
Collaboration

Dare Conf Mini Workshop

A safe space to practise collaboration skills between sessions at Dare Conf Mini 2014. People Skills for digital workers is where it’s at!

Categories
User Research

City Interaction Lab

City Interaction Lab’s Observation Room. Waiting for participants and stakeholders for some project engagement and user-centred design evangelism =).

Categories
Collaboration

People > Project > Process

People are more important than projects which are more importance than process.

Categories
Content Strategy

Content Skills vs. People Skills

Content is easy, it is people who are messy.

Categories
Collaboration UX

Design versus Adoption Practice

It doesn’t matter how good your research insight or design is if it isn’t in production and being used by real people

Categories
User Research

Involving Stakeholders in Usability Testing Sessions

Fun day testing an innovative responsive navigation concept for tablet devices for City University London’s Department of Journalism.

Categories
Collaboration

The trials of evangelising User Experience

Karen McGrane on being blocked from performing your role or function

Categories
Collaboration

Defining failure, Avoiding failure

If this project goes wrong, what’s the most likely thing we’ll have done to make it go that way?

Categories
Interaction Design

Budgets for Projects not People

The vast majority of websites I have worked with would be 100 times better off to spend 50,000 dollars every year on improving their websites, rather than spending 200,000 every three years on redesigns.