Rik Williams, UX Architect

Inclusive UX Research, Information Architecture, Content Engineering

Tag: Built Environment

User Experience (UX) often has parallels with architecture and the built environment, or human made surroundings. For example: desire lines and paths in the physical world versus user-journeys and behaviour in an information system. Understanding human needs and behaviour in the real world can help frame and drive design empathy and solutions in the digital.

User-centred design examples

Braille fail example. — The Braille label is not included on the light button on a patient remote. ...because people who use braille don't need to know that they're controlling lights(!). An example of inconsistency and exclusion in user interface design.

100+ good, bad and ugly user-centred design examples. A gallery curated in the real world and the social web.

Tags Built Environment, Inclusive Design, User-Centred Design

Inclusive step-free access

Step-free access on the tube — Civil and mechanical engineering joining-up, across the centuries.

A step-free design on the London Underground

Tags Accessibility, Built Environment, Inclusive Design

Universal Design; Remembering to remember

Travelator London Underground

This brilliant animation shows how severely restricted access can be for TfL customers with mobility impairments, luggage or bicycles.

Tags Accessibility, Built Environment, Inclusive Design

Interaction Design

Lift (Elevator) Door Sensor Usability

Cafe in the Crypt Lift — Cafe in the Crypt experience design kludge.

An example of an interface hack on a lift in London

Tags Built Environment, Hacks

Entry gate swipe card reader

Swipe Card Reader

Swipe card reader hack at a University entrance.

Tags Built Environment, Hacks