ExpertiseI have eleven years experience working in high performing internal consultancies where I have created and led the user experience function.
How I workI help complex organisations understand their users’ and stakeholders’ needs. I mix user experience design and content strategy skills with people, prioritisation and planning expertise. I collaborate across teams and organisations to design, deliver and manage systems which enhance competitive advantage. I lead and coordinate all aspects of…
- user research and requirements engineering
- information architecture
- content strategy, both front-end and back-end
- prototyping and wire-framing
- project management and collaboration