Guideline heuristics for creating accessible digital content, interfaces and services for people living with dementia, including Alzheimer's disease.
Indifference towards people and the reality in which they live is actually the one and only cardinal sin in design
Nice example of functional requirements engineering and standardisation on a project that marries legacy infrastructure (the platform height, distance) with a new bespoke build (the new TfL S Stock trains). A usable, inclusive and delightful experience; someone, somewhere, did their job right. Next stop: throwing technology, like gap fillers, at the "Mind the Gap" interaction kludge =).
Accessibility is User Experience, magnified. Léonie Watson. Léonie was talking about Practical Accessible User Experience for the annual UXPA (UK) event for GAAD 2014. She also coined the abbreviation / tag #AUX, which, on balance, I prefer to the more established a11y — very similar to Accessibility as deep usability. =)
This brilliant animation shows how severely restricted access can be for TfL customers with mobility impairments, luggage or bicycles. It also succinctly reminds me of the following universal experience design issues… Technical Debt Not factoring for accessibility from the outset makes it either prohibitively expensive or impossible to substantially improve the Tubes step-free access infrastructure. User Empathy As Don Norman…
"Tim Springer, chief executive of SSB BART Group, which advises companies on accessibility, said companies can expect to pay about 10% of their total website costs on retrofitting [accessibility]. But if they phase in accessibility as they naturally upgrade their website, they usually spend much less—between 1% and 3%." Via a Wall Street Journal article: Disabled Sue Over Web Shopping.
Some great videos from the RNIB about how to guide people with vision loss and other disabilities. Useful in general, but especially at a11y events and when testing with diverse users. Top tips: Approach from front and introduce self Ask if would like assistance Ask how they would like to be assisted Let them hold your arm securely before you…
Accessibility is simply usability under a magnifying glass. Mild challenges for [some] people are magnified tremendously for people with disabilities.