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The Home Office providing succinct and pragmatic advice to commuters as part of campaign to thwart cyber crime through education: cyberstreetwise.com. This advert appears to build upon XKCDs excellent Password Strength cartoon.

A wonderful slide gleaned from Thum YeeMun's talk at agile content conf. YeeMun was sharing her experiences using lean practices during her transition from digital agency life to her lifestyle start-up, Scarlett of Soho. The slide appears at 20m40s.

Nice example of functional requirements engineering and standardisation on a project that marries legacy infrastructure (the platform height, distance) with a new bespoke build (the new TfL S Stock trains). A usable, inclusive and delightful experience; someone, somewhere, did their job right. Next stop: throwing technology, like gap fillers, at the "Mind the Gap" interaction kludge =).

A nice graphic from a New York Times article — An Appeal to Our Inner Judge — about the innate ability of our unconscious mind to create bias, assumptions and profiling; particularly as applied to people. Identifying and factoring for inherent prejudice is essential in many aspects of user experience work; perhaps when recruiting new team members, meeting new clients…

This brilliant animation shows how severely restricted access can be for TfL customers with mobility impairments, luggage or bicycles. It also succinctly reminds me of the following universal experience design issues… Technical Debt Not factoring for accessibility from the outset makes it either prohibitively expensive or impossible to substantially improve the Tubes step-free access infrastructure. User Empathy As Don Norman…

Enterprise IT project User Acceptance Testing (UAT) should really be called "User Amelioration Training". Two projects, two teams, two meters apart, two very different approaches.

A safe space to practise collaboration skills between sessions at Dare Conf Mini 2014. People Skills for digital workers is where it's *at*!

City Interaction Lab's Observation Room. Waiting for participants and stakeholders for some project engagement and user-centred design evangelism =).

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