Tag Archives Usability Testing

Usability testing is a technique used in user-centered interaction design to evaluate a product by testing it with representative users. This can be seen as an irreplaceable usability practice, since it gives direct input on how real users use the system.

When you talk, you are only repeating what you already know. But if you listen, you may learn something new.

Enterprise IT project User Acceptance Testing (UAT) should really be called "User Amelioration Training". Two projects, two teams, two meters apart, two very different approaches.

City Interaction Lab's Observation Room. Waiting for participants and stakeholders for some project engagement and user-centred design evangelism =).

In 2006 David Travis of User Focus published an an article that used Transport for London's Red Routes as a metaphor for frictionless user journeys. What is a red route? Important roads in London are known as 'red routes' and Transport for London do everything in their power to make sure passenger journeys on these routes are completed as smoothly…

CrazyEgg is a remote testing analytics tool that tracks click and scroll data in web interfaces. Whilst CrazyEgg includes functionality to enable customisable URL tracking rules, it doesn't explain how to use RegEx to easily exclude the index of a folder. This can be an issue if you: cannot easily remove the tracking JavaScript from the index need to simultaneously…

When you conduct a usability evaluation of a non-trivial website or product, most likely you will only find and report the tip of the iceberg — some 30 random problems out of hundreds.

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