Detailed notes from from two talks at the Government Digital Service (GDS) User Research Meet-up.
Post-it notes are the confetti of truth!
A wonderful slide gleaned from Thum YeeMun's talk at agile content conf. YeeMun was sharing her experiences using lean practices during her transition from digital agency life to her lifestyle start-up, Scarlett of Soho. The slide appears at 20m40s.
A wonderful nugget of content strategy wisdom from - bizarrely - the UXPA UK Wearable Tech event: Content is our ambassador at a distance — Noz Urbina A very useful aide-memoire with which to persuade stakeholders about content value, utility.
Accessibility is User Experience, magnified. Léonie Watson. Léonie was talking about Practical Accessible User Experience for the annual UXPA (UK) event for GAAD 2014. She also coined the abbreviation / tag #AUX, which, on balance, I prefer to the more established a11y — very similar to Accessibility as deep usability. =)
My favourite nuggets from Leisa Reichelt's talk at HCID Open Day 2014, organised by City Interaction Lab. Leisa was talking about about affecting good user-centred practices in large and complex organisations via her role at GDS. As usual she had lots of sensible, practical and plainly spoken advice for helping to stay focussed on collaborating to ship great experiences. Notes…
We believe that doing [A] for people [B] will make outcome [C] happen. We know that when data [D] and feedback [E] happens. Craig Sullivan
Leisa Reichelt via Kate Towsey (at Agile Content Meetup) and Lana Gibson. True. That.
We are all chimpanzees that got lucky. Our firmware hasn't changed that much since we came down from the trees.
Nothing is more effective than walking over to a colleague, showing some work, discussing, sketching, exchanging ideas, understanding facial expressions and body language, and reaching a resolution on a thorny topic.