Tag Archives Government Digital Service

The UK Government Digital Service (GDS) is the team within the Cabinet Office tasked with making sure that government services are designed to meet real human needs.

GDS is an inspiration for user researchers and content strategists working in large, complex, federated and content-rich organisations. In particular universities, museums, those involved in digital transformation and me.

My favourite nuggets from Leisa Reichelt's talk at HCID Open Day 2014, organised by City Interaction Lab. Leisa was talking about about affecting good user-centred practices in large and complex organisations via her role at GDS. As usual she had lots of sensible, practical and plainly spoken advice for helping to stay focussed on collaborating to ship great experiences. Notes…

http://www.flickr.com/photos/benterrett/8576183560/ … the Government Digital Service which is committed to ensuring that as we reform the delivery of public services they are designed around the needs of the user, rather than has been far too often the case in the past, designed to suit the needs of the government. — Francis Maude, Minister for the Cabinet Office and Paymaster General.…

My favourite silde and "take away" from London Content Strategy's Confab Fringe Meetup. Neil Williams on how the GDS ruthlessly aligns content to user goals and information needs by creating and enforcing a core of purposefully designed templates and banning general content page templates. A very elegant solution for publishing and managing content, attempting to stem the exponential growth of…

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