I collaborate to design simple, usable and inclusive information experiences that make the lives of customers easier.

Expertise

I have ten years experience working in high performing internal consultancies where I have created and led the user experience function.

How I work

I help complex organisations understand their users’ and stakeholders’ needs. I mix user experience design and content strategy skills with people, prioritisation and planning expertise. I collaborate across teams and organisations to design, deliver and manage systems which enhance competitive advantage.

I lead and coordinate all aspects of…

  • user research and requirements engineering
  • information architecture
  • content strategy, both front-end and back-end
  • prototyping and wire-framing
  • testing
  • project management and collaboration

…throughout the lifecycle of digital projects.

UX community

I am very active in the UX scene. I’m Social Media Lead for the UXPA (UK) and I volunteer for DareConf and London Agile Content. Track me on Lanyrd.

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