I collaborate to design simple, usable and inclusive information experiences that make the lives of customers easier.
I have ten years experience working in high performing internal consultancies where I have created and led the user experience function.
How I work
I help complex organisations understand their users’ and stakeholders’ needs. I mix user experience design and content strategy skills with people, prioritisation and planning expertise. I collaborate across teams and organisations to design, deliver and manage systems which enhance competitive advantage.
I lead and coordinate all aspects of…
- user research and requirements engineering
- information architecture
- content strategy, both front-end and back-end
- prototyping and wire-framing
- project management and collaboration
…throughout the lifecycle of digital projects.