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I have never seen a widget that’s better than white space.
Nice example of a minimum viable product; an iPad bolted to the wall in an opticians (Specsavers) locked to run the stock Photos application.
There appeared to be some issues with customer privacy (how are customer photos managed, destroyed?), the ability to export/share photos and customer engagement (customers that used technology used their smartphones, not the Specsavers iPad).
An interesting, low risk and low cost, method to test whether there is merit in a idea before investing in developing software for it, or rolling out hardware to all stores. Similar to the fascinating lean UX work from the Nordstrom Innovation Lab:
If you forget what you know, what is it? Binoculars? Two circles occluding a horizontal line? Or Voicemail on a mobile phone?
A useful aide-mémoire when designing for inclusion, diversity or difference. You are not your user!
From an HCID Open Day talk by Ian Hosking.
UX is a mind-set. It is a humanistic why of solving problems … the companies that deliver the best UX often don’t have the largest UX teams.
UX is the design of anything, independent of medium, or across media, with human experience as an explicit outcome and human engagement as an explicit goal.
… the Government Digital Service which is committed to ensuring that as we reform the delivery of public services they are designed around the needs of the user, rather than has been far too often the case in the past, designed to suit the needs of the government.
— Francis Maude, Minister for the Cabinet Office and Paymaster General.
All hail user-centred design and the death of silo’d information architecture in the public sector!
via Ben Terrett at UX London 2013.
We are designing information, not pushing pixels around the screen.
Requirements = Assumptions
We Know = We Believe
Let’s Build It = Let’s Test It.
The role of User Experience is to meet human needs more delightfully and with less friction.